After months of effort and constantly working with your web designer, content writers, and web developers, you finally got your perfect website. Finally, you think the job's done, and you can say goodbye to your web development team.
But wait!
How important is your website for your business? For many, it's crucial to running their business, and it needs to keep running 24 hours a day, 7 days a week and 365 days a year without interruption.
- So, what happens when things go wrong?
- Who do you call?
- How quickly can they respond and fix the problem?
- And what about regular updates and fixes to keep your website secure and functional?
That's where a WordPress website support plan can help your business. However, not establishing a proper support arrangement with your development agency or support partner can make it hard to keep things going.
Here is the list of reasons why you need WordPress and website support:
Regular WordPress Audits
A good WordPress support plan includes regular website audits to identify gaps. These gaps could be outdated plugins, themes, WordPress Core, bugs and security issues.
Regular Updates
A website support plan ensures regular website updates with the latest WordPress version, plugins and theme to help bridge the gaps and enhance security and performance.
Continues Optimisation
Over time as you add new content and photos to your website and make changes to layouts, it affects your website performance and speed. A support contract offer continues optimisation by a professional team to keep things in order.
Continues Monitoring
Website support offered 24 hours website monitoring to deal with an outage, hacking attacks, security breaches and human errors.
Bug Remediation
Sometimes, some bugs are left on the site, even with careful testing and reviews. But when the bugs are discovered, they need to be remediated quickly and swiftly. Therefore, a good website support plan includes bug remediation and response.
Avoiding Emergencies
Regular support and maintenance mean you stay on top of things and avoid major issues and problems with your website. In addition, the proactive approach prevents issues from turning into a disaster.
Keep Your Website Secure
Proactive support and maintenance ensure you run the latest and greatest code. Website hackers are always searching for vulnerable websites with outdated plugins and code. WordPress support reduces your website security exposure by keeping your WordPress website well maintain and up to date.
Saving Money
While support is not free and costs a fair bit, websites with regular maintenance save costs in the long run compared to those without support. These savings are a result of the followings:
- Keeping your code up to date makes you less likely to have a security incident.
- Adding new features and enhancement costs less if you maintain your code to the latest version.
- Regularly optimising your website speed to deliver a fast browsing experience reduces your bounce rate and increases your conversion rate.
- WordPress support helps avoid major outages and downtime.
- Support offers fast response and remediation in emergencies, reducing business loss.
How Much Does WordPress Support Cost?
It depends on the size and complexity of your website. It also depends on how often you make a change to your website. Another aspect is response time SLA. Do you need out-of-hour support? Finally, who is your support provider? Some are more expensive than others.
How to Choose the Right Support Provider?
Lastly, you don't want just any support provider. You want a partner agency with the expertise and skills to deliver good outcomes. Ask your WordPress agency what they offer in their support contract. What would they be doing every month? How do they plan to keep your site up?
iVersion is Australia's leading WordPress and eCommerce development agency. We have a diverse skill set, and our cohesive team has the expertise to manage WordPress sites of all sizes. Our support services include creating a detailed maintenance plan and regular maintenance updates. In addition, we make sure your site is up and accessible 24 hours a day 7 days a week. Talk to us to discuss your unique requirements.
