The good news is you don’t need to bank development hours if you are on a yearly subscription. Instead, you can use the maximum number of hours available in your package at the start of your subscription to develop new features on your site. For example, if you are on a premium support plan, you can use a maximum of 24 development hours at any time during your subscription.
However, we don’t allow accumulating hours from one subscription cycle to the next. If you are paying a monthly billing cycle, then you can use a maximum number of hours allowed each month.